Privacy Policy – SLMG AI

SLMG Beverages Pvt. Ltd. operates the SLMG AI application for authorized business users. The application provides AI-assisted sales analytics, reporting, business intelligence, and business data insights.

Information We Collect

Account Information

• Username
• Employee information required for authentication and authorization
• User role and access permissions

Business Data

• Sales and business information accessible based on user permissions
• Reports, analytics, and dashboard data generated from company systems

AI Queries and Feedback

• Questions submitted by users through the AI chat interface
• User feedback regarding AI responses
• Query history and interaction logs for auditing, troubleshooting, and service improvement

Device Information

• Device model
• Operating system version
• Application version
• Diagnostic information used for troubleshooting and performance monitoring

Authentication and Security

The application may use Face ID, Touch ID, or device passcode authentication to securely remember previously authenticated users on supported devices.

Biometric information is processed locally by the device operating system and is never collected, stored, or transmitted by SLMG Beverages Pvt. Ltd.

How We Use Information

We use information collected through the application to:

• Authenticate authorized users
• Provide sales analytics and business intelligence services
• Generate AI-assisted responses related to company business data
• Maintain application security and audit compliance
• Monitor system performance and resolve technical issues
• Improve AI response quality and user experience through analysis of query logs and feedback

AI Learning and Improvement

User queries, feedback, and interaction logs may be stored and analyzed to improve the accuracy, reliability, and performance of AI-powered features within the application.

This information is used solely for internal product improvement, quality assurance, auditing, and operational purposes.

SLMG Beverages Pvt. Ltd. does not use user queries or feedback for advertising purposes and does not sell such information to third parties.

Data Sharing

SLMG Beverages Pvt. Ltd. does not sell or rent personal information.

Information may be shared only:

• With authorized internal teams responsible for operations and support
• With service providers involved in hosting, maintenance, or security under confidentiality obligations
• When required by law, regulation, or legal process

Permissions

Face ID / Device Authentication

Used only to provide secure and convenient access to previously authenticated users.

The application does not require:

• Camera access
• Location access
• Photo library access
• Contact access

Data Security

Reasonable technical and organizational safeguards are implemented to protect company and user information against unauthorized access, disclosure, alteration, or misuse.

Data Retention

Information is retained only as long as necessary to support business operations, security, auditing, legal requirements, and application improvement activities. Data is securely deleted or anonymized when no longer required.

Children's Privacy

This application is intended solely for business use by authorized users and is not directed to individuals under 18 years of age.

Changes to This Privacy Policy

SLMG Beverages Pvt. Ltd. may update this Privacy Policy from time to time. Updates will be published through official company channels and become effective upon publication.

Contact Information