SLMG Beverages Pvt. Ltd. operates the SLMG Order Taking App, which is used by authorized company representatives to capture market orders and related sales activity. This Privacy Policy explains how we collect, use, and protect information through the app.

Information We Collect

The app may collect and process the following information:

Personal Information

• Name
• Mobile number
• Employee ID
• User role and assigned location

Business and Order Data

• Customer and outlet details
• Product information, quantity, pricing, and order value
• Order date, time, and status

Location Information

• Approximate or precise location, when enabled, to validate market visits and order authenticity

Device and App Information

• Device model, operating system, app version
• Basic diagnostic data for performance monitoring and issue resolution

How We Use the Information

• Capturing and processing sales orders
• Tracking field activity and operational performance
• Ensuring data accuracy and fraud prevention
• Providing technical support and improving app functionality
• Internal reporting, audits, and compliance requirements

Data Sharing and Disclosure

• Internally with authorized SLMG teams for operations and support
• With service providers involved in system hosting or maintenance under confidentiality obligations
• When required by law or regulatory authorities

Data Security

We implement reasonable technical and administrative safeguards to protect data against unauthorized access, loss, or misuse. Access to the app and backend systems is restricted to authorized users only.

Data Retention

Data is retained only for as long as necessary to fulfill business, audit, or legal requirements. After this period, data is securely deleted or anonymized as per company policy.

App Permissions

• Location: For validating market visits and order capture
• Camera: For uploading outlet images or documents
• Storage: For saving and uploading order-related files

These permissions are used only to support app functionality and are not used for background tracking or personal profiling.

Children’s Privacy

This app is intended for business use only and is not designed for individuals under the age of 18. We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the app or official company channels.

Contact Information